About New Health

New Health is part of the MedPal suite (MedPal AI plc). The platform combines UK clinicians and clinician-trained WhatsApp AI to make good healthcare easier to get - for everyday health needs, not just weight loss.

Who We Are

Quality care, without the wait

We're a GPhC-registered UK pharmacy combining experienced clinicians with smart technology. Safe, supportive, and built around your life.

Real People Behind the Tech

Behind the technology is a team of UK clinicians who review every application and are available when you need to talk.

Clinician-Trained AI, 24/7

The UK's only online pharmacy with a clinician-trained WhatsApp AI. Answers come from our clinical knowledge base, maintained by our clinicians. Need a human? Just ask.

Our Leadership

Jason Drummond, CEO and Founder of New

Jason Drummond

Founder & CEO

Jason built his career on building regulated, technology-driven businesses that put customers first. MedPal is where that experience meets healthcare: quality care, made faster, simpler, and more accessible.


Clinical Leadership

MedPal's clinical services are led by a team of experienced clinicians and medical advisors, including:

Kevin O'Neill

Senior Consultant Neurosurgeon at Imperial College Healthcare NHS Trust

Laura Thurling

Superintendent Pharmacist

Tatenda Tanyanyiwa

Pharmacy Manager

Full Licensed.
Publicly Listed.

MedPal Pharmacy is the registered pharmacy supplying all medicines for New Health. We're a GPhC-registered pharmacy, dispensing only MHRA-licensed medications. We follow all UK pharmaceutical regulations to ensure your care is safe and compliant.

We're also publicly listed on the London Stock Exchange (AIM: MPAL).

Registered Pharmacy
GPhC Accreditation
Public Company on the London Stock Exchnage
Scope Certified

Explore Our Treatments

UK clinicians, ongoing support, and medication delivered to your door. For weight loss, men's hair loss, men's sexual health, and more.

View treatments